Privacy Policy

Ailtir (“we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and online platform.

Company Details:

• Legal Name: Ailtir
• Address: Tom Crean Business Centre, Kerry Technology Park, Tralee, Co. Kerry, Ireland
• Privacy Contact: privacy@ailtir.ai

We process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):

• Contract Performance: To provide our services and fulfill our contractual obligations
• Legitimate Interest: To improve our services, ensure security, and conduct business operations
• Consent: For marketing communications and non-essential cookies (where applicable)
• Legal Obligation: To comply with legal requirements and regulatory obligations

3.1 Account Information

When you register for our service, we collect:

• Name
• Email address
• Company/organization association

3.2 Service Usage Data

When using our application, we may collect:

• Application usage logs and activity data
• Technical information (IP address, browser type, device information)

3.3 Website Information

On our marketing website, we collect:

• Email addresses through contact forms and lead capture
• Analytics and usage data through cookies
• Communication records if you contact us

We use your personal data to:

• Service Delivery: Provide access to our platform and services
• Content Processing: Store, process, and manage files and data you upload or create within our application
• Communication: Send service-related notifications and updates
• Marketing: Send promotional communications (with your consent)
• Security: Monitor for unauthorized access and ensure platform security
• Legal Compliance: Meet our legal and regulatory obligations
• Service Improvement: Analyze usage patterns to enhance our platform

5.1 Service Providers

We share data with trusted third-party providers who assist us in delivering our services:

• Cloud hosting and infrastructure providers
• AI service providers

All third-party providers are contractually bound to protect your data and process it only as instructed by us.

5.2 Within Your Organization

Users within your organization can access shared content and data uploaded or created by other users in the same organization.

Individual personal information (beyond what’s necessary for collaboration) is not shared between users.

5.3 Legal Requirements

We may disclose your information if required by law, legal process, or to protect our rights and safety.

We retain your personal data only as long as necessary:

• Active Accounts: Throughout your use of our services
• Inactive Accounts: We will delete your data within 30 days of account closure or service termination
• Legal Requirements: We may retain certain data longer if required by law
• Marketing Data: Until you unsubscribe or withdraw consent

Your data is processed and stored within Ireland and the European Union. If we need to transfer data outside the EU in the future, we will ensure adequate safeguards are in place as required by GDPR.

Our website uses cookies for:

• Analytics to understand website usage
• Essential functionality
• Future marketing optimization (with consent)

You can manage cookie preferences through your browser settings. Some cookies are necessary for our website to function properly.

As a data subject, you have the following rights:

• Access: Request information about your personal data we hold
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interest
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@ailtir.ai.

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with AWS
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection

To delete your account and associated data:

• Contact us at privacy@ailtir.ai
• We will process your request within 30 days
• Some data may be retained longer if required by law

If you consent to receive marketing communications:

• You can unsubscribe at any time using the link in our emails
• We will only send relevant information about our services

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending notification to your registered email address
• Displaying a notice in our application

If you have concerns about our data processing practices:

• Contact us first: privacy@ailtir.ai
• Data Protection Commission (Ireland): If unresolved, you can lodge a complaint with Ireland’s supervisory authority, dataprotection.ie

For privacy-related questions or to exercise your rights contact privacy@ailtir.ai.